Terms & Conditions

For All Bookings:

A deposit of $350.00 is required to confirm the booking, with the remaining balance payable upon arrival.
A security deposit of $300 is required upon check-in. This amount will be released by your financial institution within seven days following your departure, subject to inspection of the unit.

A valid Visa or MasterCard must be provided at the time of booking and presented upon arrival, accompanied by government-issued photo identification matching the reservation details. Check-in is restricted to the individual who made the booking, who must present the same credit card used and corresponding identification.

Although we will make every effort to accommodate your preferences, we are unable to guarantee specific room numbers or floor levels. Only the selected room type is confirmed. Room allocations are made 24hours before check in.

In the event of a no-show without prior cancellation, the full booking amount will be charged to the credit card provided at the time of reservation.

Reservations made for schoolies events are not accepted, and any payments associated with such bookings are non-refundable.
Visa, Mastercard and American Express are accepted.

PLEASE NOTE THERE IS A 2% SURCHARGE FOR AMERICAN EXPRESS.

Cancellation Policy:

If the booking is cancelled 28 days or more prior to the date of arrival, there will be a full refund less an administration fee of $50.00. If, however, the booking is cancelled 28 days prior to the arrival date, there will be NO refund. In the event of an early departure during your stay, we regret that there is NO refund.

Visa, Mastercard and American Express are accepted. PLEASE NOTE THERE IS A 2% SURCHARGE FOR AMERICAN EXPRESS.